citizenplane.com

4.8
4.8 Based on 259 reviews

...

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WS29
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (10 out of 5 stars!)

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (10 out of 5 stars!)We are absolutely thrilled! From the very first email, the communication was kind, understanding, and genuinely helpful. Even though our flight was originally non-changeable and non-refundable, Mr. Maxim from the CitizenPlane team immediately took the initiative to contact the supplier and request an exception – and succeeded!Our return flight was rebooked to our preferred date without any extra cost, smoothly and effortlessly. The level of care, humanity, and generosity shown throughout the process is something you rarely experience these days.This means the world to us, especially since it’s our very first vacation together.If we could give 10 stars, we absolutely would – 5 just aren’t enough!A heartfelt thank-you to Mr. Maxim and the entire CitizenPlane team – you saved our holiday before it even started. We’re truly grateful!

5
Date of experience: Jul 08, 2025

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