citizenplane.com

4.8
4.8 Based on 259 reviews

...

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Jason Hughes
Booked a ticket almost four months ago

Booked a ticket almost four months ago, and still the reservation does not exist with the airline. When you see that the booking was made through this fake "third party" immediately call your bank and dispute! eSky (the travel platform that I made the reservation with) keeps telling me that the tickets were confirmed with the airline, when in reality after messaging the airline numerous times, they informed me that the names of the passengers are not in any lists for that specific flight! Later I figured out that the reservation was made with Citizen Plane, and therefore, I did not get any tickets! Extremely exhausting experience! Avoid at all costs!Lesson learned: just book directly with the airline! Saving 50$ for such an exhausting and draining experience is not worth by any means, nor it is acceptable!

1
Date of experience: Apr 27, 2025

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