cityrent.al

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1 Based on 9 reviews

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Predatory Fees and Filthy Vehicles

Stay away! This company (look out for their other logo, United Car Rent) uses retaliatory tactics. Because I refused their insurance, I was downgraded to a high-mileage (300k+ km) Skoda 2litre diesel that smelled so bad it ruined my clothes. After dealing with the unbearable stench for the whole trip, they had the nerve to charge me a €20 cleaning fee at drop-off for a car that wasn't even dirty outside. Unethical and unprofessional.

1
Date of experience: Feb 13, 2026

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