This review is about CIty Rent a Car Sarandë:Scammers! Avoid this company AT ALL COSTS!I booked a car rental for August in Albania through Do You Spain/Car Jet (which has the same level of sh*tty service). Thanks God I decided to WhatsApp the City Rent a Car Sarandë beforehand, because I found out that all the conditions that they advertised in Do You Spain/Car Jet website were false:1. they advertised in Do You Spain/Car Jet website that the first additional driver was included, but to me in WhatsApp the supplier said it was NOT (they even told me that the first additional driver is me - I was supposed to be the main driver, not the additional -, clearly showing that they do not know what "additional" means);2. they advertised in Do You Spain/Car Jet website that they offer an insurance (NOT an online insurance, but their insurance to be bought at the pick up counter) to remove the excess for 8 euros/day, but to me in WhatsApp they said that they do NOT (and when I accessed their own website, I saw that they advertise there too this insurance for 8 euros/day). City Rent a Car kept refusing to accomplish the conditions that were written in my rental voucher and that were advertised in Do You Spain/Car Jet website and in their own website, even after I sent them a lot of proofs showing that this is what was adverstised and, by law, they should accomplish what they advertise to customers!After sending them an irrefutable proof of what I was claiming, they simply stopped replied to my messages!SOOO DISRESPECTFUL! AVOID IT AT ALL COSTS, if you do NOT want a big headache to be treated like a fool!Edit: they only replied after I posted the review here to say that they are not being able to make the refund, because my bank is declining it, what is NOT true at all, because I contacted my bank and they said that there is NOTHING in their end preventing Do You Spain to refund my money. What about the interests that I am losing due to Do You Spain total dishonesty? And AGAIN, they just stopped replying to my messages. LAME SERVICE with DISRESPECTFUL AGENTS! DO NOT BOOK ANYTHING using their website.
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