The new Civil Service Pension Portal is an absolute failure.Right now, it is essentially useless. It provides no real information about my pension — just empty pages and links that lead nowhere. It feels like a half-finished website put online without any regard for the people who actually rely on it.All of my previous ABS (Annual Benefit Statements) have vanished, which is completely unacceptable. Losing access to essential pension records is not a “teething issue” — it’s a serious breach of trust and competence.At the moment, I have zero visibility of my pension, my contributions, or any projections. The portal does not perform even the most basic function it was supposed to deliver. For a system funded by public money and affecting hundreds of thousands of civil servants, this level of failure is shocking.The portal is broken, unreliable, and nowhere near fit for purpose. This needs urgent accountability and immediate correction.
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