Claimed my pension 3rd May 2025. Accepted offer July 2025 but yet still no payment. When i phone [wait 90 minutes] only to be told things are on hold due to transition to capita. What that's got to do with me not being paid. Just excuse after excuse. I should have had my pension in August 2025. Complaints ignored raised tier 1&2. Emails ignored. Messaged via new portal, yet to recieve a reply. So for now I have to just sit and wait for my pension unable to make plans to enjoy my retirement. It is an absolute disgrace.
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