If I could rate lower than one star, I would. This has been an absolutely shocking and terrible experience! Trying to deal with this group of unprofessional individuals has been one of the worst experiences of my life! I called multiple times and was never able to get through. I was informed I was 29th in the queue. Two hours later, still on hold, only to be disconnected by someone on the other end. It’s disgraceful that this is the service you have to rely on for pension matters. The authorities need to take these complaints seriously and reconsider this ineffective provider! I've never encountered such a stressful and frustrating situation in my life!
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