I spoke to Catherine who handled my complicated claim with swift professionalism. She was kind and promised that my courtesy car would be with me asap….. 7am Saturday morning there it was. The driver was lovely and cheerful as well as Matt at Access Hire, who has had no end of stupid questions from myself.Whether my car is going to die or survive is another question….. but note to self, go to a garage that you trust, not one that will smash it into a nice steel ramp post!
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