I am writing to express my deep dissatisfaction with the service I have received. I placed an order totalling £120.80 on May 26, and to date, I have not received my parcel.The handling of this order—both by claire-jewelry.com and the third-party delivery service involved—has been highly unprofessional and unacceptable. I have received no meaningful updates, and the lack of communication is extremely concerning.I am requesting immediate action: either deliver my parcel without further delay or issue a full refund.Please treat this matter as urgent. I expect a prompt response and resolution.
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