Jewellery is cheap and bad quality. I ordered a layered silver necklace (which wasn't cheap), and it arrived in a tiny plastic bag all knotted together. Took over an hour to unravel it and when I did the chain was so small it didn't fit and was more like a child sized necklace! If, as their ad suggests, they take that much care in hand crafting the jewellery (lol!) Why send it in a small cheap plastic bag? 🤔
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