I too am having the same issue as another unhappy customer who reviewed on Jan 26, 2026. I too have been overcharged and my subscription not cancelled even though it says it is on my side!
I did sign up for the app and decided to cancel after the free trial. I’ve since been emailed and advised I was being charged for subscription. I’ve sent screenshots of my phone showing the subscription is cancelled and the date it was cancelled but I’ve been told that “refunds are typically available for the initial purchase within a specific period, but not for subsequent automatic renewals” well there is no automatic renewals because it was cancelled!
Yet they emailed and said I did not cancel when I had. Back and forth arguing that they will not refund the money and to make it worse they have over charged me, they have charged $49.76 instead of $22.99 should I have had a subscription! This has happened twice now that there have been unauthorised transactions from my account, this is financial theft! And I do not recommend! Absolutely terrible customer service . I’m waiting for a response to have the matter corrected
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Clario is the world’s first consumer-focused digital security and privacy solution.
This is a comprehensive and totally intuitive multi-platform app. It covers all protection needs in one simple interface, integrating on hand 24/7 security experts. It gives real-time protection against digital threats (malware, ransomware, spyware), money loss, breaches of personal information and identity theft, device security, data privacy, and more. Clario’s simplified and refreshing and strictly jargon-free approach makes powerful security features seamlessly accessible through a single app with unique user experience.
Clario customers have 24/7 access to a 600+ person team of on-demand tech experts that can be accessed instantly through Clario’s in-app chat or by phone and remote assistance, for advice and immediate peace of mind. See more
