I am confused at these good reviews . My experience was awful.I had a set of biab nails done on16th December on 23rd they literally started falling off. Having lasted only 1 week . I contacted the nail shop on 27th 1st working day after Christmas. With my bad back I took their offer to attend and get it fixed £35 for 1 week of nails isn't acceptable.When I got there I was presented with a barrage of repeated questions , somehow trying to lay the blame on me in a passive aggressive Manor.Why didn't I call sooner ? I explained several times 24th Christmas eve 25th 26th . EtcThen she started to complain I had coloured my bare nails .I said it was nail gloss to prevent my nails breaking only once the biabs had fallen off . She could see they was glossy ,yes again I explained its nail hardener. I asked her if she was wasting my time because I thought I was going to get them fixed.In the end I got our the chair told her their customer service was terrible. Never been treated so badly.But don't be fooled by her reply to this review . Let me be clear as I was walking out the door she shouted after me I , 'I was going to do your nails ' . With her rood dismissive attitude I just walked on .She played a good game though , she was able to upset me enough I left .I was the looser not her .. be warned
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