claytonhomes.com

3.1
3.1 Based on 7 reviews

Builds, sells, finances and insures manufactured homes. View construction process, images of homes, communities....

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Mandy L.
Poor Craftsmanship and No Accountability

I am extremely dissatisfied with the quality of Clayton Homes’ craftsmanship in Northern AZ. From the very beginning, it was clear that subpar materials and careless work were the standard, not the exception.There were misalignments everywhere, broken exterior sashes, and trim along the modular joint already popping up in several locations. Doors were misaligned, latches didn’t function properly, and the bathrooms weren’t sealed correctly, creating cracks and leaving me concerned about future water damage. The same issues appeared around window frames, where poor sealing will inevitably cause cracking and water intrusion.Additional problems included a hose spigot that wasn’t properly secured and a dryer vent with a massive gap due to sloppy installation,“fixed” by smothering it in caulk rather than cutting and fitting materials correctly.Even worse than the poor construction was Clayton’s lack of accountability. Despite reporting these issues, they failed to honor their warranty. They repeatedly claimed technicians were scheduled, only to reschedule over and over until the warranty period expired—then stopped responding altogether. This is deceptive and unacceptable.Overall, Clayton Homes’ workmanship and customer service have been deeply disappointing. I would strongly caution others to think twice before investing in one of their homes.I've been seeing this terrible craftsmanship from clayton since 2020 finally got around to writing it up in a review

1
Date of experience: Apr 01, 2025

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Business Details

  • Builds, sells, finances and insures manufactured homes. View construction process, images of homes, communities.

  • language https://www.claytonhomes.com

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