We made the mistake of buying a Clayton Homes in Hixson TN, and became a nightmare as soon as the contract was signed. The salesman Nick, did not disclose that it would be 6 months before we could move in. Why? Time to buy the lot, apply for septic and house permits, get power, water, choose the house, and have it built. We had the land, we had the septic and house permits, water and power were already on the land. We paid cash and I had called the builder that would build the house. They said it would be finished and delivered in a week to 10 days. I have documents to support everything stated in this reviewSo at that point I thought half of the things were done so we should be in the house in 2 to 3 months. WRONG. It was 6 months to the day. Then we got the walkthrough. Stuart, the manager come over for a walkthrough and asked what all was wrong with the house. I told him what I had found and he said that was all he had to do. I knew I had a 30 day warranty on the cosmetic problems and a full year on the exterior and placement of the house. So I hired a home inspector who found dozens of problems, some serious. And I sent Stuart a copy of the report with a demand letter. We finally managed to get the more serious problems fixed. UNTIL we discovered the house had been set on less than a foot of clay with topsoil under it, That breaks both HUD and Clayton Homes on Construction manual rules. So we asked Stuart to fix it. He said he would only do it if we forced him to. We did some discovery and found out there are about 12 places we can contact. We can file complaints with several as well as other resources. We are going to do all of them. NO one should be deceived into thinking they are getting something they are not getting. Our warranty on the pad and placement of the house is still in force. Our house is sinking. And one way or another we plan to get Clayton Homes Hixson Tennessee to fix it or take the house back and refund the money.
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