I am requesting a refund for charges that I did not authorize. This is a subscription but i asked the to cancel it before it ship. Then I was told that the package shows as “delivered,” but I did not receive anything. Now I am being asked to file a police report for a package I never received. This is unreasonable. Why should I file a police report for something I did not order and do not even want or needed anymore. The repeated back-and-forth emails feel like a delay tactic to hold my money. This is not just about the money and the fact that I feel like I am being treated as if I did something wrong. Since this matter has not been resolved properly, I am filing a dispute with my bank.
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