I’ve been robbed off £7858 and the bank is not helpful. They don’t have a customer service number or details. As I can see others have encountered the same issue, it is clear that they are not helping anyone. I am not a customer of the bank, an account was made in my name which I wasn’t aware of! Identity theft plus online scam and fraud.
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ClearBank is a purpose-built, technology-enabled clearing bank that provides the regulated banking infrastructure behind many of the UK and Europe’s most innovative financial services companies. It supports a wide range of clients, from large corporates to fast-growing fintechs, banks and credit unions. Through its cloud-based platform and single API, these organisations can offer fast, secure and reliable payment and account services to the individuals and businesses who use their products.
ClearBank does not provide accounts directly to consumers or corporates. It operates in the background, enabling other financial services providers to deliver modern, real-time banking experiences. Any individual or business using a product that runs on ClearBank’s platform holds their account with the provider they chose.
Because of this, reviews should be left with the correct provider. That organisation is responsible for the customer experience and is best placed to act on feedback or resolve issues.
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