Do not use this company.I wanted to get a DBS check for the UK in July 2022. They charged £73 but never got beyond 50% on their own status tracker. I never got a certificate, but didn't need one so didn't bother chasing them. Nearly two years later I noticed they have been charging £8 a month for their "Premium" web service, which I din't want, wasn't aware of, never logged onto, and can't get any benefit from: e.g. you get one "free" check per year. Since the first one didn't work out it's difficult to see how a free mess-up annually would be worth £8 a month. They also don't charge using a direct debit - instead it it a manual call off initiated from their end every month. You can't cancel the charge on your bank app, and the bank won't cancel or refund. They say you must ask clearcheck for a refund.
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