I booked my ticket through ClearTrip. After receiving a rescheduling email, I cancelled my flight. Indigo didn’t charge any cancellation fee since the issue was on their end, and they have already refunded the amount to ClearTrip. However, ClearTrip has not passed the refund on to me.
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Cleartrip is a global online travel company, headquartered in Mumbai and Dubai. The company operates an online travel aggregator website for booking flights and train tickets, hotel reservations, and activities in India and the Middle East countries. It has offices across India, UAE, Saudi Arabia and Egypt.