I have never seen ratings below one star, but this platform truly deserves it. This is the worst booking platform I have experienced. They support only the operators and do not consider consumers at all. Bookings are canceled without any prior notification, often at the last minute. When questioned, they simply hide behind their terms and conditions, which are clearly biased in their favor. If customers ask for clarification or raise concerns, the calls are abruptly disconnected. This kind of service is completely unacceptable.
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Cleartrip is a global online travel company, headquartered in Mumbai and Dubai. The company operates an online travel aggregator website for booking flights and train tickets, hotel reservations, and activities in India and the Middle East countries. It has offices across India, UAE, Saudi Arabia and Egypt.