I booked multiple hotel stays through Cleartrip and needed to cancel due to a genuine travel cancellation.The Cleartrip website would not allow me to log in, and customer care never responded to my emails. There is no working phone support, and there has been zero acknowledgment of my cancellation requests, even though one of my bookings was fully refundable before the deadline.Trip IDs: 25112931124, 251129311422, 251129323338It is extremely frustrating to deal with a platform that provides no customer support, no guidance, and no response. Cleartrip needs to urgently improve their customer care standards.Sharing my experience so other travelers are aware of the lack of support and can make informed decisions before booking.
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Cleartrip is a global online travel company, headquartered in Mumbai and Dubai. The company operates an online travel aggregator website for booking flights and train tickets, hotel reservations, and activities in India and the Middle East countries. It has offices across India, UAE, Saudi Arabia and Egypt.