If you are a CEO/ founder reading this, never use Cleartrip.We booked a hotel for my team mate using cleartrip but she met an accident and hence we asked them to cancel well in advance. They outrightly declined cancelling and refunding, citing hotel policy.My question is- if your hotel partners are not empathetic, you as a travel booking platform should make sure that they listen to you.Clearly shows how much they care about their customers.
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Cleartrip is a global online travel company, headquartered in Mumbai and Dubai. The company operates an online travel aggregator website for booking flights and train tickets, hotel reservations, and activities in India and the Middle East countries. It has offices across India, UAE, Saudi Arabia and Egypt.