I ordered remanufactured cartridges. My printer could not recognize the cartridges. I tried calling for help and all I got was extremely anxious because their online system reminded me every 5 seconds about how important I am and how someone will get to me as soon as possible. One time I was on hold for over 8 minutes. Another time I was on hold for over 10 minutes. I emailed and got a request to send pictures of the cartridges and the error message as if I am too STUPID to know what the error message actually said or what cartridge I actually needed. The Chat option didn't work. I've been at this all day with NO RESOLUTION! I asked to return the cartriges. If I have to have a Return Authorization. EVEN IF I DO GET TO RETURN THE ITEMS I MIGHT NOT GET A REFUND (ALMOST $100) FOR A MONTH! You better believe I won't order from Click Ink again.
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