I enrolled in a student loan with Climb Credit in December of 2020, during the enrollment I also set up auto pay, my first payment was due January 14th. The payment never came out of my account and on Jan 20th I received a notice of late payment. It is now Feb 2nd and I have been calling daily attempting to make payments. The customer service reps just tell me I have to go online, they email me a link, which I have followed, and it takes you to a third party site, I created a profile on that site and still cannot make a payment. I have called every day since January 23rd trying to make a payment on my loan and still have not been able to make payment. I have spoken with supervisors, I have emailed, I have called my school, I have tried everything that I know to do and still, I'm unable to make a payment, now as of Feb 2nd I am being charged late fees for having not made payment. This company is a joke, I highly recommend going absolutely anywhere else possible for a loan. The customer service here is a joke.It’s now April 15th and I am STILL not able to make the changes to enroll in auto pay. I have STILL been calling to try and make the necessary changes. And I am STILL being told there is no way to make these changes. And then today I see that Climb Credit has signed on with a political activist group SUPPORTING the Georgia boycott and supporting the undermining of our election integrity. CLIMB Credit is not only a horrible credit company, they are also a big business that is working to destroy America. I will no longer make any effort to repay my loan and if they want the money they can come try to take it from me. I refuse to give one penny to a company that promotes this nonsense.
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Climb (NMLS# 1240013) is a student payment platform that makes career-focused education more accessible and affordable. Climb identifies US-based programs and schools that offer skill-based training programs, then provides learners with payment options that are structured to meet the unique needs of those seeking career training.
Recognizing the dynamic and diverse nature of a rapidly-changing economy, Climb partners with schools that teach everything from cybersecurity to healthcare training, heavy machine operation to data science, and culinary arts to AI & Machine Learning. While status quo education pathways are struggling to meet the real-world needs of students and prospective employers, Climb and its partner schools are committed to an inspiring practicality that helps bridge the gap between people looking for career training and companies looking to build a skilled workforce.See more