WHY did I try one of these sites again? WHY did I not check Trustpilot first? The item I ordered was described as "cotton and linen." What I received was cheap polyester. They make returning the item nearly impossible by offering $5 or $6 gift cards, which i would never use after seeing the quality of the product I received. I keep telling them I do not want a gift card! Their last response: "We can refund you only after receiving the returned package. But the international postage is very expensive, ( please noticed the returned address is not on the parcel) and customers need to pay for the postage. "I asked for the return address they keep referring to. The only saving grace in this awful experience is that someone from their customer service does seem to be very responsive in replying to my emails and giving me their pat answers.
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