Bought three cables from Club Cannon. One cable I wanted to return due to intermittent connectivity. They put me through 20 questions then I finally said I just want to return the cable and get a refund. They sent me to their return policy which clearly states you're not getting any refund. This is word for word copied from their website: RETURN POLICY At all times, the purchase price of the Products shall be nonrefundable. Notwithstanding the foregoing, the Company may, in its discretion, accept the return of a new, unused Product in re-saleable condition subject to a twenty-five percent (25%) restocking fee and payment by the purchaser of all shipping charges associated with the return of the Product to the Company. All returns must be received by the Company, within 30 days of the original purchase date. If the Company determines, in its reasonable discretion, that the returned Product has been used, no refund shall be issued to the purchaser.
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Manufacturer of CO2 special effects equipment, DMX Controllers and specialized accessories. Proudly based in San Luis Obispo, CA.
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