I went to the club car wash in North Richland Hills Texas about two months ago and was disappointed that the young lady at the kiosk tried way too hard to sell me on a monthly pass. I asked her a couple of times to please not make me sit through the sales pitch because I needed to get going and all I had time for was a quick car wash. She not only proceeded with her sales pitch, but seemed critical of my decision. She tried hard to get information from me regarding why I did not want to purchase the membership. I again mentioned that I did not want to have this conversation; I just wanted a quick car wash, please. I decided after two months to try again, hoping that all of the other negative reviews would help this company realize that they need to change their protocol. However, although I was even firmer this time that I did not want to hear the sales pitch, the girl told me that she had to. She said she was required to, and she would not cease to try to sell me a membership. I asked her to please respect me, the customer, and just sell me a car wash. She refused. I will not be returning this place that obviously does not respect for their customers’ wishes above their own.
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