I was referring to the crisis team last month when I had a mental breakdown and suicidal thoughts. Unfortunately the lady on the phone was incredibly unsupportive and judgemental. She criticised me for not wanting to leave the house on my worst days. She asked if I was suicidal I said yes, she asked if I made plans to kill myself. I said no. She said good because if you have we can't help you. I left that phone call feeling worse. Horrible lady with a horrible attitude that felt to me that she didn't care. Would NEVER EVER use that service again. No wonder our mental health services are failing.
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