Good points: I went in with my daughter to follow up a maintenance request that she had made that hadn't been addressed, the staff were pleasant. Bad points: very slow to respond to maintenance needs, or didn't respond at all. Took money off the deposits for an excessive number of cleaning hours for such a small place, when 4 people had spent a day cleaning right through. I saw how they were keeping the place, all mature students and not dirty even before they did that. I suspect the agency always charge for cleaning and maybe don't even look at the flat. Poor communication and not "on the ball"; Coapt were contacting the residents after they'd already moved out, to tell them if prospective viewings.
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We’re Brighton-based property agents, specialising in the letting, management and sales of student HMOs and professional lets. Our friendly, helpful team (most of whom are alumni of the Brighton universities) expertly matching the right tenants to the right homes and buyers to new investments – helping you find where you belong.
