Avoid at all costs! I ordered an item, which happened to be my son’s largest Christmas present, beginning of November. After no updates on shipping, I tried for days to get ahold of customer service but of course they do not respond. I finally got ahold of someone via the chat and they told me that an email was sent that day (which is untrue) that stated they don’t have the item I ordered because they oversold it (yet they were still selling it on Black Friday) and offered other products. I declined the other products and told them to just cancel the order to which I was told they won’t cancel the order because it’s “against their company policy” and the agent ended the chat. I have reported them as fraud with my bank and filed for a chargeback.
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We design awesome toys and furniture for cool families with happy children. Online only.
We ship across 🇨🇦 & 🇺🇸
7/7 customer care
đź“ž 1 833-901-COCO
