I recently purchased an item from this store, and just a few hours later, they launched a Black Friday promotion with a lower price. I immediately contacted customer service the following day to ask if they could adjust or match the price, but they said there was nothing they could do. When I asked to cancel or return the order (which hadn’t even been delivered yet), they told me I’d have to send it back myself once it arrived — and that they would deduct 20% from my refund.The whole process is unnecessarily complicated and frustrating. For a first-time buyer, I expected better service and more flexibility. Definitely disappointed and wouldn’t recommend this store to anyone considering a purchase.
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We design awesome toys and furniture for cool families with happy children. Online only.
We ship across 🇨🇦 & 🇺🇸
7/7 customer care
📞 1 833-901-COCO
