I purchase Ultimate Video Player Plugin and realized it was not wordpress compatible and that I could not use it. If I had known that I could not use it I would never have bought the thing but I only figured it out after I downloaded their product that it wouldn't work. So I've worked with other websites that see those mistakes and are easy to refund and I figured Code Canyon would do the same. And in good faith I found the proper Ultimate video player that worked with wordpress and purchased that one. After making a second purchase to show them I was really only interested in the one program I then asked for a refund of the other because I didn't realize it was not compatible with wordpress. I filed my refund request and have been waiting for 45 days and it still says it's in progress. I decided to dispute it through paypal because someone below said to do that and I'm trying to see if this works? Will update later...
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