This company puts you in checkmate when it comes to getting help. Recently purchased a social network script oobeenn. I also own every other social network. I can downaload all social networks and unzip them apart from oobeenn <—- it’s that simple.I have to create a directory and then unzip it using the command line, onto my desktopwhich nobody at codecanyon or oobeenn seem to understand in a simple way. I try to install and it sits there for days <—— that is also quiete simple to understand.ITS THE ONLY SOCIAL NETWORK THAT HAS THIS ISSUE. Now having clearly stated it’s the only social network. I have opened several tickets with the owner who has asked me to contact codecanyon. I contacted code canyon and they can not help. So I have two people that can not explain to me what is happening or why, the only excuse they have is “it’s your MacBook” but they are clearly forgettting I CAN DOWNLOAD UNZIP AND INSTALL EVERY OTHER SOCIAL NETWORK. <—— that’s as plain as I can put it. Unfortunately in these circumstances, not providing help or not knowing about the software you provide on your platform is not how we go about business in any country, we have specific laws regarding consumer rights that have clearly been breached. Selling a faulty product that doesn’t work is against the law. The law are also required to act on this.
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