I've had a frustrating experience with Codecanyon's review moderation system. After purchasing a product that didn’t perform as advertised, I left a constructive, non-offensive comment highlighting the issues I encountered. To my surprise, my comment was flagged for review and eventually removed. It’s disappointing to see that negative feedback, which is crucial for maintaining transparency and helping future buyers, is being deleted rather than addressed. This practice undermines trust in the platform, as it seems they’re more interested in protecting sellers than ensuring customers get the quality they paid for. I expected better from a platform that claims to prioritize customer satisfaction.
Claim your business profile now and gain access to all features and respond to customer reviews.
