I signed up for a free CodeMonkey trial, expecting a fun and educational coding platform for my child, but I’ve been thoroughly disappointed by the company’s unethical subscription and refund practices.The platform itself is good - however the written instructions were not clear/ simple enough for a child to follow independently, we needed YouTube walk throughs etc. to help us understand what to do. When we got it working, it was engaging and enjoyable.However, this is overshadowed by their unfair and devious terms and conditions. It is unclear how long the free trial is for, and, they also make it very difficult to cancel. It feels designed to trap users rather than serve them. Hidden in their terms and conditions is the clause “You are eligible for a refund if no more than 5 days passed since your last purchase and if no progress was done during this time period.” So although I cancelled my free subscription on time, my child logged in once after this, and so, CodeMonkey took money for a yearly subscription and said I was not eligible for a refund. I reached out to them citing Australian consumer law, and managed after much escalating to secure a full refund. It’s clear the business puts revenue over user satisfaction. This was a disappointing experience, and I wouldn’t recommend CodeMonkey to anyone until they amend this clause and make the terms and length of the free trial more transparent.
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CodeMonkey is the ultimate adventure in learning and fun! Our game-based platform is not just a game; it's a comprehensive educational journey that teaches real coding languages, such as CoffeeScript and Python. With CodeMonkey, your child doesn't just play; they develop valuable skills for their future.
From the young age of 4+, children can embark on coding quests that teach through an engaging narrative and interactive challenges. The platform's simplicity and ease of use make it perfect for classroom integration, helping teachers with full curriculum management through the Classroom Dashboard. CodeMonkey equips educators with all necessary tools including automatic grading, lesson plans, and detailed insights into students' progress.
Recognized for excellence, CodeMonkey has proudly received multiple accolades and awards, showcasing its effectiveness in coding education. It's no surprise that millions of students around the globe are choosing CodeMonkey to start their coding adventure!
Whether you're a parent looking to give your child a head start in the tech world, or a teacher aiming to bring excitement into your classroom, CodeMonkey is the perfect choice. Prepare for a journey where coding meets fun and education meets excitement. Get ready to help your kids write code, catch bananas, and save the world—start with CodeMonkey today!
For a closer look at our award-winning platform and to join the adventure, visit CodeMonkey's website and watch your child transform into a young coder poised for success.
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