Cogent Hire is such a professional and customer friendly company. Swiftly set me with a hire car while my insurer worked on my claim. Stephanie was such a lovely person to speak to and was able to support me during the hiring period. After I returned the hire car I came across some issues with the hire company and Yvonne was able to support me fully and was able to sort it out for me and kept me informed every step of the claim. Highly recommend Cogent Hire!
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Stop us if you’ve heard this before. Yet another company telling the world they’re different. Not like the competitors.
This time, it’s true. Cogent Hire really is a different kind of credit hire company.
We’re not a “we-don’t-trust-you-you-don’t-trust-us” kind of CHC. And we don’t want to be. We’ve seen the combative, litigious, long-winded and delayed way of doing things and it isn’t for us.
We set our own standards, and follow our own rules - checking the needs of our clients and only providing vehicles when they’re needed.
We use leading fraud prevention and claim validation technology to protect the insurers we work with, leading industry fraud experts to lower risks for everyone we work with, and protect ourselves - and you - from fraud.
We take pride in doing things the right way, from the initial contact through to arbitration. Unlike other CHCs, we view litigation as the very last resort, using Claimspace to make sure arbitration is done quickly, effectively, and with a binding and enforceable decision made by specialist credit hire barristers.
We do all this because we’re bored of the usual arm-wrestle between insurers and CHCs. It’s bad for us. It’s bad for you, It’s bad for policyholders. Most importantly, it’s bad for drivers.
So we set out to do something different. To be a different kind of credit hire company. A true, collaborative partnership. No hidden fees, no arguments over control, no resistance to change. Just sensible, open ways of working that put the policyholder’s needs first.
Beside insurers, with businesses, and for drivers.
Sounds like a better way of doing things, doesn’t it?See more
