Refused my monthly medication because they need 7 days to process repeat prescriptions but if you take the prescription in, they’ll do it there and then for you.‘Not my problem’ was the pharmacists response when I said the GP surgeries won’t do prescriptions over 7 days in advance.The reason is they have to send the repeat prescriptions to head office for authorisation before they can make it up. Even when they have the medication in stock.With the rate pharmacies are closing, you’d think they’d put repeat business first but no.Why do they not trust pharmacists to dispense medication? Why such a long, drawn-out process?I’ve had to go elsewhere so many times because they refuse medication then staff get huffy when I ask for the script to return to the spine so you can go elsewhere.
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Cohens Chemist – Your Trusted Local and Online Pharmacy
Cohens Chemist is one of the UK’s leading community and online pharmacies, proudly serving over 450,000 patients and dispensing more than 1 million prescriptions across 200+ branches nationwide. Established in 1980, we combine expert in-branch care with a powerful online pharmacy service, giving patients complete control over their healthcare—anytime, anywhere.
Our local pharmacies sit at the heart of communities, offering a wide range of NHS and private services, including repeat prescriptions, medication reviews, and health advice from fully qualified pharmacists. With myCohens, our all-in-one digital healthcare platform, patients can manage prescriptions, book GP appointments, and view vaccination records in one place—without needing to call their surgery.
Our online pharmacy makes repeat prescription ordering simple and convenient. Choose collection from your nearest branch or enjoy free nationwide home delivery. Whether you're near a branch or not, you can rely on Cohens for fast, reliable prescription services.
Switching to Cohens Chemist is easy—just register online and choose your local pharmacy or opt for home delivery. Join thousands who trust Cohens Chemist for convenient, accessible, and high-quality healthcare.See more
