I mistakenly purchased a US Google Play gift card instead of the Indian version on the platform. I reached out to the support team right away, clearly mentioning that the code was unused and I was only seeking an exchange, not a refund. Despite the code being completely unredeemed (which many gift card services can easily cancel), the platform refused to assist. Their customer support was slow and unhelpful, showing no willingness to resolve a straightforward issue. This experience highlights that even a minor error will not be met with support. Buyers should proceed with caution — there is no flexibility or customer protection here. I cannot recommend this service based on my experience.
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