I ordered this almost 4 months ago, never received the knife. I gave them some time because I know it can take a while. When I called the first time, I was told they didn’t know why it was taking so long and that they would contact me as soon as they found out. I was never contacted. I called again a month later and was told that it was on back order and would be another month. When I asked to cancel it and just give me a refund, I was told it would take 21 business days. This is unacceptable and you all have lost my business. I have bought multiple swords and have never had any issue with their service like this before.
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Cold Steel is an American corporation and seller of knives, swords and other edged weapons and tools based in Ventura, California.
