Over-promise and under-deliver.Poor service and lack of follow-throughDoes not perform as advertisedRequired repeated contact to address the same unresolved issuesNo accountability taken at any stageOngoing problems remain unresolved despite multiple attempts to seek supportEscalation requests were ignored or delayedI had high expectations based on the sales process, but the post-purchase experience has been consistently disappointing. This product/service has not delivered on its claims, and the lack of ownership from the company has made resolution unnecessarily difficult.
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