Exceptional service is what separates companies in today's multitude of social media offers and direct import internet services. I invested into the Coldture system two years ago and had trouble with my chiller unit just as the guaranty had expired. The company took in my unit, repaired it and sent it back free of charge. They understood that my 4000$ investment and the way I used my unit should last more then two years. They could have turned a blind eye. They could have said, back luck really and sorry for this but thats that! They did the opposite and understood my claim and repaired the unit. The change in function was immediate. I saw right away the repair had made a significant change in how it worked. Coldture has secured my confidence in them as a provider of this type of product. I know each dollar invested in their systems will be met with serious and diligent after sales services. Thanks everyone at Coldture, you guys rock!
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