The product itself is excellent, but I was compelled to share a review (not something I normally do) to share some appreciation for the amazing customer service I experienced. The day after my tub was delivered, I got a call from Mark at Coldture who was checking in to see if I was happy with the order. He also got on facetime and helped me with setup, and just was extremely helpful all around. I was kind of amazed by the level of care and felt like it deserved to be acknowledged.
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