I bought a pair of shoes that were automatically sent to an outdated address without prompting for confirmation. I contacted customer support immediately after ordering with the updated address, but they stated they couldn't change it, even though it was two days before shipping. I was told there was no one available to address my issue, despite being repeatedly told I entered the wrong address, which I did not. This seems more like a system failure rather than a scam, but it reflects an unwillingness to correct mistakes.
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