They have the worst customer service ever. When we called to inquire about an exchange, we asked if they would honor the original price if we asked for the same shoe in a different color. They said yes. Then they charge me again for shoes before issuing a refund. They said because they didn’t write a note, they wouldn’t honor the price. When the shoe is the same, the price is the same as well. They give them “different” style numbers so they don’t have to honor anything. The customer service is trash and so is the brand.
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