Very poor customer service. I placed an order but never received a confirmation email. I contacted customer service and they said they couldn’t resend the email. I also asked them to link this new order to my online account and was told that they couldn’t. Then I asked if they could delete my online account and was told that they couldn’t do that either. Why have customer support that can’t do anything? I don’t even know the status of my order since I don’t have an order number or tracking information, but they surely didn’t waste any time pulling the money from my account. Worst customer service I’ve ever received, next to Walmart. Do better Cole Haan!
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