I bought a standalone posing guide from them, and now I’m being charged and am stuck! I have now been charged 2 x $49 For a subscription that I did not subscribe to! They claim that I clicked a box when checking out for a $1 ten day free trial that turns into the subscription, but I am absolutely sure that I did not. I remember seeing the box and reading it carefully and thinking “NOPE, don’t want to get wrapped into that.” I’ve never even used their website, except to open the posing guide that I purchased through an email. Now when I try to login to their website to cancel my subscription, I can’t even get in, probably because I never even created an account. When I click the “forgot password” button with my email address, I never receive the promised email to reset my password. I never received a receipt or invoice for my purchase or the subscription, or any kind of notice that my “trial” that I supposedly signed up for was starting or ending. I am so upset and disappointed. I love to support other businesses, especially in the photography realm, but I feel so totally scammed! I feel like $100 was just stolen from me. like I said, I’ve never even signed into their site. I have talked to my bank and tried email and messaging Coles Classroom, but now I am just stuck waiting to resolve this and hopefully get a refund. How disappointing.EDIT TO ADD: They responded to my email and I am told a refund is being processed. They were pretty fast and responsive, so as long as they return my refund I am at least happy the issue is resolved.
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Since 2014, our mission at Cole’s Classroom has been simple: to provide affordable, high-quality training for photographers at every stage of their journey—from brand-new beginners to seasoned professionals.
Regarding our Trustpilot reviews, we want to offer full clarity about our most popular program: Cole’s Classroom Pro. This monthly membership includes access to more than 28 in-depth courses, over 300 quick video tutorials, and 15 behind-the-scenes, on-location photo sessions, all for $49 per month.
To make joining risk-free, every new member begins with a 10-day free trial. This gives full access to the entire library so photographers can explore everything and decide—without pressure—whether the membership is right for them.
We’re committed to transparency. At the time of purchase, we clearly outline what’s included, how the trial works, and when it converts. We also make cancellation easy: there is a cancellation link on our product pages and support pages, and we send multiple reminder emails before any trial converts to a paid membership.
If you ever need help, our support team is available 7 days a week at support@colesclassroom.com.See more
