colesclassroom.com

3
3 Based on 160 reviews

Since 2014, our mission at Cole’s Classroom has been simple: to provide affordable, high-quality training for photographers at every stage of their journey—from brand-new beginners to seasoned professionals. Regarding our Trustpilot reviews, we want to o...

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Nathaniel Brown
Still waiting for my refund of 2 x $49 ...

Still waiting for my refund of 2 x $49 ...Very-very disappointed and frustrated. I've been trying to contact them for weeks now but no response. I only purchased a $1 "No catch" deal for 1 credit download, but they were still charging me $49 per month for pro membership for two months now, which is almost $100 in total for literally NOTHING. As it turned out it was a 10 days trial as well which renews automatically, not considering that I haven't used my account neither have I received any bills just about my very first $1 charge. Additionally, the system does not allow you to cancel pro membership, only through their very poor customer service. Very very suspicious and tricky, they advertising their no catch deals without any refund opportunities. Be very very careful with them, once they get your bank details it is hard to make sure that they won't charge you the next month. Still waiting for their response about a possible refund and cancellation of my membership. I'm very disappointed, they seemed trustworthy.szabobcintia[at]gmail[dot]com

1
Date of experience: Feb 26, 2020

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Business Details

  • Since 2014, our mission at Cole’s Classroom has been simple: to provide affordable, high-quality training for photographers at every stage of their journey—from brand-new beginners to seasoned professionals.

    Regarding our Trustpilot reviews, we want to offer full clarity about our most popular program: Cole’s Classroom Pro. This monthly membership includes access to more than 28 in-depth courses, over 300 quick video tutorials, and 15 behind-the-scenes, on-location photo sessions, all for $49 per month.

    To make joining risk-free, every new member begins with a 10-day free trial. This gives full access to the entire library so photographers can explore everything and decide—without pressure—whether the membership is right for them.

    We’re committed to transparency. At the time of purchase, we clearly outline what’s included, how the trial works, and when it converts. We also make cancellation easy: there is a cancellation link on our product pages and support pages, and we send multiple reminder emails before any trial converts to a paid membership.

    If you ever need help, our support team is available 7 days a week at support@colesclassroom.com.See more

  • email support@colesclassroom.com
  • language https://colesclassroom.com/coles-classroom-reviews/

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