I am trying very hard to get feedback using the support email address. I ordered a class and presets and while I received confirmation and a welcome email immediately as well as marketing materials encouraging me to buy more, I have not received a link to download my purchase. My credit card has been charged!Later...I see the response below. Yes, I finally got the download days later, but now it has been downloading 7 hours and it says it has 4-5 hours to go on a new and powerful computer!!! Am I just stupid? I'm scared to death as to what they are putting on my hard drive!
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Since 2014, our mission at Cole’s Classroom has been simple: to provide affordable, high-quality training for photographers at every stage of their journey—from brand-new beginners to seasoned professionals.
Regarding our Trustpilot reviews, we want to offer full clarity about our most popular program: Cole’s Classroom Pro. This monthly membership includes access to more than 28 in-depth courses, over 300 quick video tutorials, and 15 behind-the-scenes, on-location photo sessions, all for $49 per month.
To make joining risk-free, every new member begins with a 10-day free trial. This gives full access to the entire library so photographers can explore everything and decide—without pressure—whether the membership is right for them.
We’re committed to transparency. At the time of purchase, we clearly outline what’s included, how the trial works, and when it converts. We also make cancellation easy: there is a cancellation link on our product pages and support pages, and we send multiple reminder emails before any trial converts to a paid membership.
If you ever need help, our support team is available 7 days a week at support@colesclassroom.com.See more
