I have attended their free class in May2020, was said that I can cancel subscription anytime. However when I logged in there is no option to cancel the subscription.After that it showed that my login details don’t match, so have tried to reset my password numerous times from June 2020 and still haven’t received any password reset email.They have been charging my credit card ever since, it’s not a recurring payment so cannot stop it. I have also tried to cancel my old card in the hope that the payments will be stopped, but hey who I am kidding totally failed. I have been calling my bank ever since to stop the payments but Cole’s classroom have been somehow managing to take payments out of my account every month. I have messaged customer service team numerous times and even tried on Facebook messenger for help. It’s a total scam and I have fallen for it. I would change my mind if I get my money back but at this point I am still going fight for a refund.I would not recommend anyone to not even attend a trail class and please don’t give your card details.
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Since 2014, our mission at Cole’s Classroom has been simple: to provide affordable, high-quality training for photographers at every stage of their journey—from brand-new beginners to seasoned professionals.
Regarding our Trustpilot reviews, we want to offer full clarity about our most popular program: Cole’s Classroom Pro. This monthly membership includes access to more than 28 in-depth courses, over 300 quick video tutorials, and 15 behind-the-scenes, on-location photo sessions, all for $49 per month.
To make joining risk-free, every new member begins with a 10-day free trial. This gives full access to the entire library so photographers can explore everything and decide—without pressure—whether the membership is right for them.
We’re committed to transparency. At the time of purchase, we clearly outline what’s included, how the trial works, and when it converts. We also make cancellation easy: there is a cancellation link on our product pages and support pages, and we send multiple reminder emails before any trial converts to a paid membership.
If you ever need help, our support team is available 7 days a week at support@colesclassroom.com.See more
