I had a very concerning experience due to poor transparency around fees and the advertiser’s identity. The listing appeared to be from a private individual, but only later it became clear that it was managed as an agency-style operation.
A significant “agency fee” was effectively presented as an “administration fee”, and the terminology shifted depending on the message. When I asked for clear explanations and a proper breakdown, the responses were superficial (e.g., “it’s just different terminology”) and the focus was mainly on urgent payment requests rather than transparency.
In online bookings, clarity upfront is essential. In my case, the combination of ambiguous profile presentation, unclear fee disclosure, and pressure to pay undermined trust and caused unnecessary stress. I would recommend others to be very cautious, request written clarification of all fees before confirming, and keep all communication documented.
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