collectivehealth.com

1.8
1.8 Based on 5 reviews

Collective Health provides an integrated third-party administration and navigation solution that delivers truly engaging health benefits for your people and proven value for your organization....

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David Chambers
Collective Health is the most difficult insurance company to get things approved through for medicat

Collective Health is the most difficult insurance company to get things approved through for medications. Unfortunately, they were awarded the contract to support Providence Health through the State for employees. I broke my back in 1991. It took 15 years before a doctor realized I knew my back had be broke. Then, I had a failed surgery which has caused chronic pain 24/7. Before Collective Health everything wa so easy and physicians actually could practice medicine and were never questioned when a prescription was written. Not anymore. Collective Health denied my prescription for a low dose of pain medication so I paid $363 out of pocket for 30 days worth of meds. Then, as a Type 2 diabetic for 15 years, ai take a short acting and long acting insulin injections. My doctor wrote the same prescription ai had used for 15 years and Collective Health denied it. My doctor tried another brand. They denied. At this point in haven’t had insulin for five days. However, Collective Health finally approved another generic insulin but it had to be ordered by my doctor using mail order and I won’t receive it for 4 more days. This is totally ridiculous that I should have to do without insulin for 9 days. I truly hope that Providence doesn’t give them an new contract next year. I am not the only one who has been a victim of Collective Health’s stinginess. Two of my physicians of mine says they are not practicing medicine any longer and all they do is check vitals and insurance companies like Collective Health are practicing medicine as it has been removed from their hands. This is unacceptable for not only patients, but for physicians who have dedicated their lives to help others. Collective Health acts as though doctors are not educated or experienced in prescribing medication for patients they see consistently. Collective Health never sees a patient. Sad.

1
Date of experience: Feb 21, 2026

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